Call of Duty’s “There’s a Soldier in All of Us” TV spot is perfectly executed. Which is exactly the problem.
Call of Duty’s “There’s a Soldier in All of Us” TV spot is a perfectly executed advertising concept: a war zone featuring ‘soldiers’ from all walks of life- from a multi-million dollar basketball player to a sometimes-funny talk show host, to a little girl and elegantly-moustachioed line cook- the spot powerfully highlights the appeal of Call of Duty: it’s a game that the young and old, famous and not so famous, moustachioed and non-moustachioed, can enjoy. And judging the spot solely on this, it’s a superb execution. However, nothing is created in a contextually void vacuum- especially advertising. Which is why the spot is troubling.
The spot, created by ad agency TBWA, should make every viewer uncomfortable: with its depiction of regular people acting as soldiers nonchalant about the destruction around them, the minute-long ad trivializes the reality of war. (And the usage The Rolling Stones’ ‘Gimmie Shelter’- a song written about the chaos of the Vietnam War- further solidifies this trivialness.)
But who should we blame for our discomfort? The advertising agency that produced the spot? The client that approved it (Activision)? Unfortunately, neither. The blame, it seems, rests on the consumer.
“There’s a Soldier in All of Us” is a reflection of what war has become to us today: a concept so far removed from our daily lives that it can be seen as a commodity of enjoyment. TBWA’s Chief Creative Officer described the spot as dramatizing “what it’s like to play the game.” He’s right: Call of Duty is about people from every walk of life converging online to engage in simulated warfare for pure entertainment. But this simulation of destruction isn’t TBWA’s fault, the spot’s fault, or even Activision’s fault. Consumers want to play Call of Duty, Activision wants to make money by consumers playing Call of Duty, and TBWA wants to make money by helping Activision. If consumers didn’t want play the game, there’d be no ad, there’d be no game, and there’d be no release date the week of Remembrance Day.
The role of advertising is often misunderstood, with the industry being accused of manipulating consumers. But at its core, advertising is a reflection of a society’s values. As such, it’s very rare to see an advertising concept that isn’t trying to connect positively with a receptive audience. (Why would advertisers alienate groups that keep them in business?) For example, if IKEA comes out with a TV spot that has a same-sex couple shopping for furniture, it’s not because they’re trying to be ‘edgy’- it’s because they know there’s enough same-sex couples shopping at IKEA to rationalize the marketing strategy. Likewise, Molson Canadian’s famous “I Am Canadian” campaign targeted Canadians because Molson realized that, well, Canadians drink Molson Canadian. And it worked. Why? Because the campaign reflects everything that Canadians think they are: smart, peaceful, and fun-loving people.
“There’s a Soldier in All of Us” is very much the same: TBWA was probably working with research that suggested some (but not all) who play Call of Duty feel like a soldier when they play. Is the experience of Call of Duty the same as real warfare? Of course not. But not all Canadians are smart, peaceful, and fun-loving either, and yet Molson’s campaign is one of the greatest in Canadian marketing. Advertising is more about reflecting back at us what we want to be and less about what we actually are. Whether that’s good or bad is another article.
The release of Call of Duty and its troubling TV spot before Remembrance Day was inappropriately timed. But gamers will be playing Call of Duty next week, next month and next year. Shouldn’t that be the real source of our discomfort?

